Job Title: Cleaning Assistant
Department: Cleaning
Responsible To: Cleaning Supervisor
Purpose of Role: To carry out duties to high service and cleanliness standards ensuring complete client satisfaction is achieved. The primary responsibility is for the general cleaning of the unit complex including stairways, lifts, toilets and corridors.
DUTIES AND RESPONSIBILITIES
To clean designated areas ensuring a high degree of cleanliness and presentation is achieved.
To correctly use cleaning supplies and equipment
To maintain a clean and tidy working environment
To maintain a safe working environment when working
To carry out special cleaning when required.
To dispose of refuse in a safe manner as necessary and at the end of each shift,
To replenish soap and towels
To assist with department stock takes.
To ensure that all equipment is stored correctly and is in good working order
To report any equipment defects promptly.
To ensure lost property is recorded accurately and promptly.
To ensure that all deadlines for completion of work are met.
To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction
GENERAL
To know all business products and services information
To communicate within the department and inter-department as necessary
To attend department meetings as necessary
Suggest areas of improvement and take any corrective action as required.
Participate in company training to improve your standards of performance and knowledge of cleaning and related health and safety.
To train other employees as required achieving maximum employee flexibility.
To achieve participate in the company appraisal.
To ensure any documentation produced reflects the overall quality achieved within the business.
To ensure that storage of documentation is to company standard.
Carry out any other reasonable request of the management.
This job description is not meant to be restrictive and may be altered from time to time in order to meet the changing needs of the company.
