Technical Assistant Dungannon £30-35K Main Tasks: Update and Maintain the Quality Management System and Procedures Manual in-line with BRCGS requirements and customers codes of Practice Effectively manage the Quality System including HAACP, TACCP, VACCP & RSPO Complete Risk assessments as and when required for QMS Maintain Internal Audit System schedule and co-ordinate close out of the NCFs to ensure they are closed out according to the agreed timeframe. Close out any NCFs that may relate to the QMS. Manage and co-ordinate Customer complaints system on site. Ensuring all customer complaints are closed out according to the agreed timeframe. Maintaining document control for the QMS. Close out customer audits/queries Complete weekly KPIS for the management meeting Active member of the Technical Team and key member of co-ordinating customer audits Setting up reporting and trending systems for Internal NCFs, Supplier NCFs, Customer Complaints, Root Cause Analysis etc Co-Ordinate Monthly Quality Meetings, HACCP Meetings and Annual HACCP and AGM, record minutes and ensure minutes are closed out by the relevant parities. Experience required for the role: 3 years’ proven experience in a similar role working successfully with other departments Track record of driving standards to meet BRCGS and Major Retailer Standards. Extensive knowledge of Regulatory, BRCGS, and customer standards specifically main Retailers Benefits: To have the opportunity to further your career in a fast moving and growing business A competitive salary to reflect the responsibility of the role Paid holidays Free car-parking Company social events NEST pension scheme For more information about the Technical Assistant role, please call Karen Nicholson at NI Resourcing on or send your CV through the APPLY NOW link Skills: Quality Assurance Admin Manufacturing