Support Worker

Location: Armagh (with potential to work at other sites as required)
Salary: £22,675 – £24,108 per annum
Hours: Rotational shift pattern (average 35 hours per week, including evenings, weekends, and waking nights)

Our client is seeking dedicated Support Workers to provide 24-hour support to individuals accessing services such as hostels, family units, and remote support facilities. You’ll play a key role in helping service users achieve independence and overcome challenges.

This is a fantastic opportunity to make a difference in a dynamic environment while accessing extensive training and development opportunities.

Responsibilities

• Assess the needs and risks of service users, developing tailored support and risk management plans.
• Provide advice and support, promoting independence through personal development and skill-building.
• Liaise with external agencies to ensure effective coordination and maximise opportunities for service users.
• Maintain accurate records and ensure confidentiality.
• Participate in the shift rota, including night and weekend work, to provide 24-hour support.
• Advocate on behalf of service users, assisting with appeals, tribunals, and access to healthcare or statutory services.
• Contribute to the maintenance and cleanliness of facilities, adhering to health and safety standards.

Benefits

• Holidays: 25 days per year, increasing with service (plus 12 customary holidays).
• Enhanced Pay: Premium rates for bank holidays (time and a half/double time) and overtime (time and a quarter).
• Health Benefits:
  • Private healthcare with 24/7 GP access and diagnostics.
  • Health Shield benefits, including dental and optical care, physiotherapy, and 24-hour counselling.
• Pension & Death in Service: Contributions and coverage of twice the salary.
• Additional Perks:
  • Occupational sick pay, enhanced parental leave, and career breaks.
  • Extensive training and professional development opportunities.

Essential Criteria:

• Commitment to core values: non-judgemental, trustworthy, and dedicated to supporting individuals.
• IT skills (email, internet, and database usage).
• Willingness to register with relevant professional bodies and undergo background checks.

Desirable Criteria:

• Recent experience (paid or voluntary) supporting individuals with complex needs (e.g., homelessness prevention, substance misuse, mental health).
• Experience creating support plans and managing risk.
• A degree in Social Work or active enrolment in a relevant programme.

Please note; This role does not offer Sponsorship

For more information please contact: Staffline @ Hannah Hollywood Harry

Email:

T; )M;

Skills:
Trustworthy non judgmental dedicated support