Location: Greater Belfast | Hybrid Working ??
Salary: Competitive | Benefits | Career Progression
We’re hiring a Service Delivery Manager for a leading NI organisation that’s investing in digital transformation. This is a newly created, strategic position offering leadership, technical input, and a genuine opportunity to shape the future of IT operations.
Why Apply?
- Lead IT Service Desk and supplier delivery operations
- Stay hands-on with tech: Office 365, Active Directory, patching
- Manage the shift to Infrastructure as a Service (IaaS)
- Drive ICT security culture aligned to ISO 27001
- Mentor a small, high-performing internal support team
- Contribute to strategy, compliance, and governance
- Report to the Head of ICT and deputise as needed
You’ll Bring:
- Experience as an IT Manager, Service Delivery Lead, or Infrastructure Manager
- A track record of supplier/vendor management and SLA/KPI oversight
- Broad infrastructure knowledge (Office 365, AD, patching, hybrid environments)
- Security awareness and ISO-aligned best practice implementation
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??Apply now or contact our team to find out more.
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