Ziggicig are Northern Ireland’s leading vape retailer. We have 23 stores across the province.

Our Support Hub operates from the Inspire Business Hub in Dundonald. From here, we provide the operational support needed to run our stores. Administrative, finance, HR, operational, marketing, web and stock management. We are a small yet tight-knit team.

We are looking to appoint an individual to join our team and add their skill set to those already in place, and further help us develop our store operations, communications and customer service. They should be friendly, open and hard-working.

Key Responsibilities

• Provide high-level administration in support of store & management functions.

• Oversee day-to-day office operations.

• Maintain and update internal systems, databases, and documents, and assist in preparing reports.

• Handle incoming correspondence, emails, and calls professionally.

• Support HR-related tasks, such as onboarding documentation.

• Assist with ad-hoc projects and administrative tasks as needed.

• Assist in the development and implementation of store & customer communication.

Essential Requirements

• Minimum 5 years experience in an administrative or office support role.

• 0Strong organisational and time-management skills.

• Excellent communication skills, both written and verbal.

• Proficient in Microsoft Office, specifically Excel & Word.

• Experience using bespoke or company-specific systems, with the ability to learn new platforms quickly.

• Ability to manage multiple tasks with accuracy and attention to detail

• Reliable, proactive, and able to work independently.

• Availability on Fridays is essential.

Preferred Attributes

• Experience in a retail, FMCG, or stock-based environment. Not essential.

• Strong problem-solving skills and a positive, solution-focused approach

What We Offer

• Flexible scheduling within the 45 day working week.

• Supportive and friendly team environment.

• Opportunity to contribute to a rapidly growing company within the vaping sector.

Skills:
Organisational Skills Time Management Excel communication skills. Attention to detail Reliability Teamwork

Benefits:
Medical Aid / Health Care free parking product discount Paid bereavement leave Development Opportunities