MYM Recruitment are excited to be working with our existing Cookstown client who due to a current surge in business, are currently seeking to recruita Front of House & Sales Administrator to join their growing and dynamic team based at their Cooktown location. This is a dual role within the business, the main role is processing new sales orders and liaising with internal and external customers of the business. Strong organisational skills and the ability to work under pressure is essential. The secondary part of the role is Front of House including tasks such as answering the telephone, meeting and greeting visitors, postal duties and other reception duties. A strong pro-active approach for this role is essential and key to its success.
Key Duties/Responsibilities include but may not be limited to:
- Email Management Management of sales mailbox
- Order Processing Processing new sales orders, amending existing orders
- Liaison with Logistics & Factory Work closely with factory team and liaise with dispatch team around deliveries
- Data Management – Keeping client information up to date and in compliance with GDPR
- Customer Service Maintain proactive communication with internal and external customers, manage customer queries
- Reception & Support Duties Cover Provide reception cover and other tasks as and when required
Essential Criteria:
- Ambitious individual with excellent interpersonal skills
- Can work under pressure in a busy sales / manufacturing environment
- An energetic and proactive attitude to tasks to support the needs of the office
- Two years Customer Service experience within a busy Sales environment
- One years order processing in a busy Sales environment
- Computer literate: MS office, word, excel, email and databases
- Effective problem solver
- Process Driven
Skills:
Managing orders General Office Administration Data Management
