Receptionist – Lisburn & Castlereagh City Council
Location: Civic Centre, Lagan Valley Island, Lisburn, BT27 4RL
Hours: 37 hours per week
Rate: £13.69 Per Hour

Role Overview

We are recruiting a professional and friendly Receptionist to join Lisburn & Castlereagh City Council at the Civic Centre.
You’ll be the first point of contact for visitors and callers, supporting daily front-of-house operations, managing bookings, and assisting with general administrative duties.

Key Responsibilities

✅ Welcome visitors, staff and contractors in a professional manner
✅ Answer calls, handle queries and transfer calls appropriately
✅ Manage meeting room and event bookings at the Civic Centre
✅ Maintain visitor logs and ensure site security procedures are followed
✅ Assist with general administrative and clerical duties
✅ Handle incoming and outgoing mail
✅ Provide excellent customer service at all times

✅ Ideal Candidate

• Previous reception or front-of-house experience in an office, council, or hospitality environment

• Excellent communication and interpersonal skills

• Confident using Microsoft Office Suite and phone systems

• Strong organisational and multitasking ability

• Professional, courteous, and reliable

Skills & Attributes

• Teamwork & time management

• Attention to detail

• Customer-focused approach

• Proactive problem solving

• Professional appearance and demeanour

Working Hours

Monday – Thursday 8:30 am – 5:00 pm
Friday