Receptionist
My client is a looking for a friendly/customer focused Receptionist to join their team based in Belfast.
This is a full-time, temporary position for initially one week and then will be reviewed.
Start date: Thursday 6th November
Working hours: 8.30am-5.30pm
With an hourly rate of £13.46
Job Purpose:
As Receptionist, you will be the first point of contact for customers upon arrival, providing full customer service, order processing and reception duties.
Essential Criteria:
- Previous Reception and customer service experience
- Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
- IT proficient with the use of Microsoft Packages
- Ability to work on your own initiative as well as part of a team
- Ability to manage and prioritise a busy workload
Main Duties and Responsibilities:
- Management of all fronts of house duties. Including, but not limited to, telephone duties, hospitality, meeting & greeting, board room set up for meetings, distribution of daily post & recording orders
- Proactively managing the upkeep of the office. To include ensuring the office is clean & tidy at all times, printers & photocopiers are always operational, supervision of all general office stationery and ensuring communal areas are maintained in a reasonable state
- Sales order processing and sample order processing
- Liaison with logistics partners, customers, and sales reps as necessary to ensure orders are processed and goods delivered as expected
- Dealing with customer queries/customer service
- Daily loading sheet processing
- Obtaining supporting evidence and authorisation for credit note requests
- General administrative and filing duties as required
- Assist other members of the admin & accounting team in various functions as may be necessary from time to time
- As part of a small finance and administration team, to take a hands-on approach to all aspects of the business, working closely with management, logistics partners and the sales team
- Company may assign you other appropriate tasks and responsibilities from time to time
Skills:
receptionist temporary reception