Job type: Temporary
Location: Wrightbus
Closing date: Monday 04 Aug 2025 08:00
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
The Job Summary:
Wrightbus is the fastest growing production company in Europe. We are recruiting for a Receptionist Administrator to act as the first point of contact for visitors and callers to the business to ensure an excellent visitor experience. To undertake a range of other administrative tasks as identified by the Senior Management Team. Maternity cover, fixed term, for 12 months. Start date 1st September 2025.
The Role:
- Front of House Duties
- Greet and welcome visitors to the Offices between 8.15am and 5pm, informing the relevant member of staff of their arrival.
- To assist in organising hospitality of visitor and internal meetings
- Telephone/Mail
- Process and deliver internal and external mail daily.
- Telephone System:
- Operate switchboard from 8.15am – 5pm; receiving and transferring telephone calls, announcing callers, taking brief messages, and passing these on via the email system or connecting callers to staff members personal direct lines
- Maintain and ensure that the answer message is appropriate
- Review and update on a regular basis the staff contact, and telephone extension lists QCD859 – Rev 1
- Administration Tasks
- Provide administrative and general support to the business.
- Monitoring and responding to email queries.
- Assist with queries in a professional and efficient manner.
- To complete mail merges to customers and employees as and when required
- To assist sales department with customer service contact via telephone and post
- Use of Internal IT programmes, for example to request purchases orders via Therefore/Sage
- Travel
- Assist in organising corporate travel via our online travel booking system
- On receipt of the request, book taxis on behalf of members of staff and visitors
- Process invoices and keep records to ensure costs are allocated to the relevant departments.
The Requirements:
- Minimum 1 year’s reception experience.
- 5 GCSEs Grade A-C to include English and Maths (or equivalent)
- 12 months proven extensive relevant experience working in a similar position.
- Working knowledge of
- Microsoft Word,
- Microsoft Excel,
- Microsoft Outlook, and
- Microsoft PowerPoint.
- Demonstrable experience of managing high volume calls and emails.
The Benefits:
- 4% bonus
- Life Insurance
- Medicash scheme
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney’s.
- Free car parking
- Canteen
- Career progression
- Professional development
- Flexitime
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