Job Title: Technical Quality Manager

Location: Carrickmacross
Department: Technical / Quality
Reports To: Quality Manager
Contract Type: Permanent

Job Purpose

To lead and drive food safety and quality standards as part of the Technical Excellence agenda. This role works closely with the Production Stream to foster a strong food safety and quality culture, manages the Quality Technologists on site, and builds effective cross-functional relationships to ensure compliance and continuous improvement.

Key Responsibilities:

Food Safety & Culture

• Champion a culture of food safety across the site.
• Promote positive behaviours and coach team members on food safety principles.
• Ensure all team members are appropriately trained to perform tasks safely.
• Drive safety improvements through behaviour-based safety observations.

Technical Strategy

• Develop technical excellence within operations through training, coaching, and mentoring.
• Support the delivery of the Technical strategy, including KPI improvement and root cause analysis of non-conformances.
• Collaborate cross-functionally to enhance performance.
• Ensure operational teams have strong knowledge of GMP, allergen control, and quality system procedures.

Team Leadership & Development

• Build strong relationships with team members and foster a high-performing team.
• Train the team on OPEX tools, systems, and standards.
• Promote a culture of learning and development through problem-solving and team engagement.
• Communicate goals and targets clearly via team forums and MySuccess.
• Recognise achievements and address performance issues appropriately.

Operational Excellence (OPEX)

• Analyse data to identify improvement opportunities.
• Ensure adherence to standard work through layered confirmation processes.
• Support root cause analysis and continuous improvement initiatives.

Customer & Business Value

• Deliver the Quality agenda through production teams to ensure top-quality products.
• Act as a values champion and lead cultural survey action plans.
• Provide training and support for routine factory-based food safety and quality inspections.

Essential:

• Proficient written, numerical, and verbal communication skills.
• Fluent in English (oral and written).
• Ability to record, interpret, and analyse key process data.
• Experience with Technical Standards and GMP.
• Strong problem-solving and troubleshooting skills.
• Proficient in MS Office tools.
• Understanding of lean tools and formal problem-solving methodologies.
• Detailed understanding of relevant production processes.
• HACCP Level 4 certification.

Desirable:

• Experience in coaching and mentoring.
• Familiarity with OPEX tools and systems.
• Diploma or Degree in Food Safety, Food Technology, or a related discipline.