Job Description
What You’ll Do:
- Drive Commercial Growth: Lead the development of new business opportunities and actively manage existing client portfolios to deliver year-on-year profitable growth.
-
Account Management: Build deep relationships with clients, understand their business objectives, and deliver tailored security solutions that evolve with their needs.
- P&L Ownership: Share responsibility for branch financial performance, including revenue, margin, and profitability targets.
- Innovate and Transform: Identify opportunities to upsell, cross-sell, and transform traditional services into intelligent, integrated solutions.
- Client Engagement: Conduct regular client reviews, KPI/SLA meetings, and strategic planning sessions to ensure alignment and satisfaction.
- Market Intelligence: Monitor competitors, gather local market insights, and use data to inform commercial strategies and service improvements.
- Collaborative Leadership: Work closely with operations and commercial teams to ensure seamless service delivery and client retention.
- Sales Strategy Execution: Design and implement local commercial plans, lead price negotiations, and manage transformation pipelines.
- Risk-Based Evaluation: Continuously assess service provision and propose alternative models to enhance efficiency and profitability.
- Customer Experience Excellence: Champion client-centricity by identifying solution gaps and driving innovation to meet evolving market needs.
Note: This is the full picture of the role you will be doing but gives you a good idea where you’ll start! If you think you meet the criteria, Drop us an application!