Job Description
- Complete scheduling for various sites
- Serve as the first point of contact for operational employee queries
- Update and maintain customer information as needed
- Maintain staff HR records and personnel files for the contract
- Assist in managing direct and indirect costs (recruitment, training, expenses, etc.)
- Ensure accuracy of operational data, regularly reviewing and reporting on progress
- Highlight risks of significant variances and take action where necessary
- Support the contract in preparing audit and compliance reports
- Assist with recruitment and succession planning to maintain service levels and contingency
- Participate in contract development and company-wide initiatives or projects
- Respond to reasonable requests from the contract, client, and senior management, including emergency situations
- Perform any other duties as directed by the contract senior management team
- Occasional requirement for out of hours escalation, this will be arranged and agreed beforehand
- Great opportunities for self development
