Office / Operations Support Manager Administration & Logistics (Excellent Development Opportunity)

Express Cooling Service Ltd. is a growing, specialist business with over 25 years of expertise in air conditioning, refrigeration, plumbing, and electrical services, with particular strength in the agri-food and dairy sectors.

We are seeking a highly organised Office / Operations Support Manager to oversee administration, logistics, and office management, while supporting field engineers and helping to implement a new integrated business system that will underpin the companys next phase of growth.

This role is an excellent opportunity for a motivated professional with strong operations management, administration, and business support experience who is looking to develop their career in a dynamic and expanding company.

Key Responsibilities:

• Manage daily office operations and provide direct strategic support to the Owner/Director.
• Act as the key point of contact with clients, suppliers, field engineers, and office staff.
• Oversee job scheduling, prioritisation, and the rollout of new admin and finance software systems.
• Support engineers with logistics, equipment, and spare parts coordination.
• Manage stock control, barcode/QR systems, and ensure accurate stock movement tracking for invoicing.
• Monitor supplier pricing and lead on purchasing and procurement decisions.
• Oversee invoicing, payment processing, and cash flow reporting.
• Manage HR administration, including wages, holiday and sickness records, and Health & Safety compliance.
• Work with the Director to review contract profitability and monthly P&L.
• Develop into managing new products, contracts, and service quality assurance as systems evolve.

The Person:

Were looking for a proactive and adaptable manager with strong problem-solving skills, excellent communication, and the ability to coordinate effectively between office teams and engineers in the field. You should thrive in a fast-paced environment and bring a structured, process-driven approach to operations.

Essential Qualifications & Experience:

• Good general education to GCSE (or equivalent Level 2 qualification).
• Proven experience in office management, operations coordination, logistics, or administration.
• Ability to manage multiple priorities and time-sensitive requirements.
• Familiarity with engineering, technical services, or agri-food environments.
• Strong IT skills and experience implementing new systems and SOPs.
• Financial awareness in invoicing, purchasing, and cash flow management.
• Understanding of HR administration and H&S compliance.
• Excellent organisational and leadership skills.
• Willingness to adapt and grow with the role.

Why Join Us?

• Attractive reward package with career development opportunities.
• Be part of a close-knit, ambitious business with 25+ years of specialist expertise.
• Chance to take ownership of office management and operational systems in a growing company.

How to Apply:

Please send your CV, clearly demonstrating how you meet the essential qualifications and experience by clicking apply now below

Closing date: Tuesday 30th September 2025

Express Cooling Service Ltd. is an Equal Opportunities Employer