Office Administrator

Salary

13.50 per hour

Location:

Lissue Ind Estate Lisburn

Mon to Thursday Office based

09.30am to 3.30pm but must be flexible for extra hours

Working from Home Friday

Job Description

• Tracking shipments and maintaining tracking portals.
• Liaising with customers on quotations and bookings.
• Liaise with suppliers, couriers, and internal teams to ensure smooth logistics operations.
• Prepare and check shipping documentation to ensure all deliveries are correct and on schedule
• Collation and reporting of PODs.
• Focus on communication and ensuring that any operational issues impacting customer shipments are proactively reported to the relevant customer teams and tracked through to resolution.
• Actioning customer complaints received and progressing to conclusion.
• Overseeing container loadings and assisting with completion.
• Other administration duties to support the running of the transport office on a daily basis.

Role Requirements:

• Previous experience working in a busy administration role & dealing with customers.
• Strong communication skills and the ability to work effectively with colleagues and external partners.
• Customer focused and an understanding nature.
• A positive can-do attitude and flexible approach.
• Strong IT systems experience including a sound knowledge in Microsoft applications.
• Excellent attention to detail with strong organisational and time management skills to work in a fast-moving environment.