Dept: City & Neighbourhood Services
Location: Ravenhill Road, Belfast, BT6 8EE
Positions: 2
Hours: 27.5 per week
Start Date: 03 Nov 2025
Pay:

• PAYE: £13.47 per hour

• Hours: Mon–Fri | 4:30pm – 10:00pm

Role Purpose

To maintain and supervise council facilities across multiple sites, ensuring they are safe, clean and ready for public use. Provide excellent customer service, manage bookings, and act as keyholder for opening/closing sites.

Key Duties

• ✅ Deliver outstanding customer service

• ✅ Maintain cleanliness & hygiene of facilities

• ✅ Act as keyholder — open & close sites

• ✅ Monitor bookings & manage facility access

• ✅ Assist with events as required

• ✅ Patrol car parks & support site security

• ✅ Handle cash & issue tickets

• ✅ Complete paperwork & records

• ✅ Drive council vehicles as required

• ✅ Conduct basic repairs & safety checks

• ✅ Follow Health & Safety procedures ⚠️

Essential Requirements

• Full UK driving licence (or reasonable adjustment criteria)

• Experience in:

  • Facilities operation (cleaning, maintenance & H&S)

  • Customer service / public interaction

  • Cash handling

• ✍️ Ability to complete basic forms & reports

• Strong communication & teamwork skills

• Good judgement in incidents/emergencies

✨ Key Skills

Customer Service , Cleaning & Maintenance , Cash Handling , Health & Safety ⚠️, Teamwork , Communication , Organisation , Problem-Solving , Vehicle Operation

Notes

• Must work flexibly across multiple sites

• Role involves opening/closing facilities, security checks & cleaning duties

• Position subject to review due to organisational changes