About Direct Medics

This year, we’re proud to celebrate our 25th anniversary, marking a quarter-century of placing healthcare professionals in locum roles across both the public and private sectors in the UK and Ireland. Our long-standing reputation speaks to the trust and reliability we’ve built within the healthcare sector.

The Role:

Direct and control the work and resources of the company, leading the Operations Board and
working with the Executive Board to develop and implement the strategic plans for the
Company.

Key Responsibilities

• Manage, mentor and motivate the members of the Operations Board.

• Prepare the strategic corporate plan and annual business plan. Ensure these are
communicated, resourced and monitor progress against these to ensure that the
company attains its objectives as cost-effectively and efficiently as possible.

• Provide strategic advice and guidance to the Executive Team, to keep them aware of
developments within the industry and ensure that the appropriate policies are
developed to meet the company’s mission and objectives and to comply with all
relevant statutory and other regulations.

• Ensure CX is at the forefront of the Company’s planning and delivery

• Commit to and lead on provision of social value as a key part of Company strategy,
ensuring development, implementation, maintenance and review of the Company
social value plan

• Establish and maintain effective formal and informal links with key stakeholders, to
exchange information and views and to ensure that the company is providing the
appropriate range and quality of services.

• Develop and maintain appropriate R&D programmes to ensure that the company
remains at the forefront of the industry, applies the most cost-effective methods and
approaches, provides leading-edge products and services and retains its competitive
edge.

• Prepare, agree, and monitor the implementation of the annual budget to ensure that
targets are met, revenue flows are maximised and that fixed costs are minimised.

• Ensure an effective marketing and public relations strategy is in place to promote the
products, services and image of the company in the wider community.

• Represent the company in negotiations with customers, suppliers, government
departments and other key contacts to secure the most effective contract terms.

• Work with media, engage in PR and positively promote the Company

• Ensure appropriate Quality Management systems are maintained throughout the
company to ensure that the best possible services are provided to customers.

• Develop, promote and direct the implementation of equal opportunities policies in all
aspects of the company’s work.

• Oversee the preparation of the annual report and accounts of the company and ensure
their approval by the board.

• Develop and direct the implementation of policies and procedures to ensure that the
company complies with all governance, health and safety and other statutory
regulations.

• A proven record of success in senior-level commercial management.
• Proven track record in driving strategic company growth.
• Proven experience of managing employees at a senior level.
• Proven experience in Business Improvement.
• Proven experience in Change Management.
• Significant experience in CX transformation (development, implementation, delivery and review).
• An understanding of financial management, ability to manage and interpret P&L
  accounts and wider management principles and techniques.
• Public speaking and presentational experience/skills with an appreciation of the
  demands of conflicting interests and of meeting statutory requirements.
• A very high level of commercial awareness.
• Leadership skills.
• Excellent communication skills.
• Excellent organisational skills.
• Excellent analytical and problem-solving skills.

Essential Criteria

• Experience in driving strategic business growth
• Experience in CX transformation
• Success in senior level commercial management
• Experience in change management
• Experience in business improvement

Desirable Criteria

• Experience in managing senior level staff
• Excellent communication skills including public speaking experience

What We Offer:

– 32 days Annual leave (including 10 days bank holidays)
– Length of service increase (3, 5, 7 years resulting in an additional 6 days Annual Leave)
– Company Sick Pay
– Generous Maternity Pay
– Death in Service Benefit
– Nest Pension
– On-site parking
– Training and development programs
– Reduced corporate rate gym membership
– Employee Assistance Programs

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