Locum Agent
An opportunity to engage with customers and businesses in different locations
Make a real impact supporting and assisting Agents in the NFU Mutual network
Field based role with widespread travel across Northern Ireland
About the roleYou’ll be available to support our agency partners when required to ensure that our customers receive a seamless service whenever challenges or opportunities arise. You’ll have a lot of variety in your role as you work with different teams and offices. With 14 customer servicing locations (Agency partners) across Northern Ireland you may be asked to support any one of the Agents in our Network.
Our agencies in Northern Ireland vary in size from £5m – £20m gross written premium income and are all different, with self-employed leaders. When not working in the field at an agency office you will have the option of home working or using an NFU Mutual office. We offer flexibility around our business requirements to maintain a healthy home and work life balance. Although this role is focussed on our agency partners in NI there may be occasions when you become involved in supporting other locations in the UK.
This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the FCA Handbook.About youYou’ll be experienced in business to business environment with either sales or customer service skills. Although preferably you will be from the insurance or financial services sector, this is not essential. We are seeking someone who wants a new challenge and looking for variety in your role and who is happy to venture outside of your comfort zone. We are looking for candidates with the following skills;

Strong customer service skills
Sales experience, used to showing resilience and autonomy
Strong, creative decision maker used to working under pressure

You’ll also be adaptable and ready for change and seeking the personal growth that this unique role can offer.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We’re proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

Salary: £40,000 to £50,000
Company car scheme
Annual bonus (up to 17.5% of salary)  
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering – volunteer in the community for one day each year
Unlimited access to Refer a Friend £500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies. 
Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.