Job Details
LISBURN
Description
We are Lowe, a globally recognized brand for innovation, ambition, and high quality.
Our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs. With over 40 years’ experience, today Lowe Rental is the world’s leading refrigeration and catering equipment supplier to retailers, events, online food delivery platforms and hospitality sectors across the globe.
Key Responsibilities
Reporting into the Head of Rental+ Europe, the Key Account Executive will be instrumental in the development and growth of key customer accounts across the UK. This is a perfect opportunity for an experienced KeyAccount Executive to join a global, fast-paced business and work with forward-thinking brands, such as Little Moons, Dobbies & Tesco to name a few.
Other responsibilities include:
- Develop and maintain an excellent understanding of key customer needs, maximising potential opportunities to expand and extend current accounts.
- Oversee all additions, changes, and movements within key customer accounts, from initial onboarding through to contract extensions, ensuring accurate reflection across CRM and core business systems.
- Work closely with the Head of Rental+ Europe and the Divisional Sales Director to flag any larger opportunities within account base.
- Manage and mentor the Sales Coordinator, providing guidance and support to encourage ongoing professional development.
- Monitor customer contract lifecycles, reacting quickly and effectively to convert prospective hire extensions.
- Be fully conversant in our solutions and advising clients on services and products through upselling and cross-selling.
- Undertake market research and analysis to inform the business planning process.
- Accurately monitor and record all sales figures, produce monthly and quarterly sales reports.
- Understand industry-specific trends and landscapes.
- Work closely with the wider sales team to identify opportunities and provide support and assistance when required.
- In line with Lowe Rental Corporation brand, act with the highest degree of integrity and professionalism at all times.
Qualifications
Essential Skills and Experience
As a people-orientated organisation, the Key Account Executive must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Innovate and Accomplish.
As a key appointment within the business, this role attaches a significant level of responsibility and requires the following skills and experience;
- Experience of operating in an Key Account Executive or Customer Success role within a high growth environment. Experience of selling a rental product or service offering would be desirable, but is not essential.
- Proven experience of upselling and cross-selling product offerings and growing accounts.
- Experienced and confident using CRM platforms and Excel.
- Experience of mentoring team members, directly or indirectly.
- Demonstrable experience of achieving set sales targets.
- Strong customer facing skills at all levels.
- Strong communication and presentation skills.
- Excellent organisational and time management capability.
- Excellent interpersonal skills and a proven ability to create and sustain professional relationships.
- Computer literate.
- Keen interest in working within a busy and diverse environment.
- Ad hoc travel required throughout the UK and Ireland.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.
