Job Title: Invigilation Team Member
Hours of Work:Job Share
Monday & Tuesday 9am 5pm, Wednesday 9 1pm (19hrs)
OR
Wednesday 1 5pm, Thursday 9 5pm, Friday 9 4pm (18hrs)
Location: Belfast
Reporting to: Centre Manager
Rate of Pay: £13 per hour
Closing date: 3rd August
COMPANY OVERVIEW
People 1st is a leading provider of quality training and educational programs.
Established in Belfast in 1992, the company has grown to operate across 15 offices in Northern Ireland and the Republic of Ireland. Our mission is to support individuals in achieving their training and employment goals through accredited courses and qualifications. Over three decades, we have helped over 75,000 people achieve qualifications and supported many in transitioning into employment or upskilling.
Mission Statement
Together, let’s realise your ambition.
You can find us on
@people1stni
https://people-
AT PEOPLE 1ST
At People 1st, we are proud to support individuals taking important steps in their life journeys – including those undertaking online tests and any other tests facilitated by our organisation. As an Invigilator, you will play a vital role in maintaining the integrity and fairness of these high-stakes tests.
Working as part of a professional and experienced team, you will be responsible for ensuring strict adherence to test regulations, while supporting candidates – many of whom may be anxious or unfamiliar with the process. This role requires a calm, observant, and professional presence, with the ability to follow detailed procedures and act decisively when needed.
We value reliability, vigilance, and empathy. Full training will be provided, and you will be supported in your duties at every stage. Youll also be part of an employee-owned organisation that places trust, quality, and respect at the heart of everything we do.
JOB DESCRIPTION
Are you calm under pressure, confident with procedures, and have a keen eye for detail? Do you enjoy helping people feel at ease while ensuring everything runs smoothly and by the book? If so, becoming an Invigilator with People 1st could be your next step.
Were currently looking for Invigilators to join our friendly and professional team in Belfast, supporting the delivery of secure online tests. This is a key role where you’ll ensure that test conditions are fair, consistent, and fully compliant with government regulations – all while offering a reassuring presence to candidates from diverse backgrounds.
If you take pride in following procedures, can stay composed in a busy environment, and want to make a meaningful contribution to others life journeys, wed love to hear from you.
PERSONAL SPECIFICATION
Essential Criteria
Qualifications
5 GCSEs (or equivalent), including English and Maths at grade C or above.
Experience and Skills
Good working knowledge of Microsoft Office.
Excellent attention to detail and ability to follow procedures.
Ability to remain calm, observant, and discreet under pressure.
Confidence in managing challenging situations with professionalism.
Ability to communicate clearly with individuals for whom English may not be their first language.
Strong interpersonal skills and a professional manner.
Demonstrated ability to work in fast-paced, customer-facing roles.
Able to provide evidence of five years of residency, work, or study in the UK (for vetting purposes).
Experience coordinating or supporting a small team.
Desirable Criteria
Previous experience in invigilation or exam supervision.
Experience working with candidates from diverse backgrounds.
Familiarity with safeguarding, GDPR, and data protection policies.
Basic first aid training or willingness to undertake it.
PROFESSIONAL BEHAVIOURS AND CORE CAPABILITIES
Key Duties and Responsibilities
As an Invigilator Team Member, your responsibilities will include:
Preparing and setting up exam rooms in line with strict procedural and security guidelines
Conducting identity and validation checks using approved documentation before tests begin
Performing full candidate security screenings to ensure compliance with test regulations
Providing clear instructions and guidance to candidates throughout the assessment process
Monitoring candidate behaviour discreetly to detect and respond to irregularities or misconduct
Managing rule breaches calmly and professionally, in line with escalation procedures
Completing all post-test paperwork, logs, and incident reports accurately and promptly
Clearing, resetting, and maintaining the test environment between sessions
Assisting with rota coordination and internal scheduling of invigilators
Supporting the onboarding and training of new invigilators to maintain consistent standards
Providing administrative support to the wider team, as required
Adhering to safeguarding policies, GDPR, and test provider compliance at all times
Carrying out any other duties as required by management in line with the role and organisational needs
Skills and Personal Attributes
The successful candidate will demonstrate:
A calm, observant, and professional approach in high-pressure or regulated environments
Confidence when dealing with candidates from diverse cultural and linguistic backgrounds
Excellent attention to detail and a methodical approach to following policies and procedures
A high level of integrity and discretion when handling sensitive information
The ability to stay composed and impartial when managing potential misconduct or conflict
Strong interpersonal skills and a reassuring, friendly presence
Efficient organisational skills, including the ability to manage time and prioritise tasks
The ability to work independently as well as collaboratively within a small team
Flexibility and reliability, with a willingness to adapt to changing schedules and needs
A commitment to providing a fair, respectful, and compliant testing experience for all candidates
BENEFITS
When joining People 1st, you will be able to enjoy the below benefits:
Pension 3%, EAP
Beneficiary of Employee Ownership Trust (up to £3,600 tax free payment)
21 days annual leave + customary holidays
Company sick pay
Additional annual leave
Membership of HSF Health Cash Plan
Discounted gym membership
Company Pension
Length of Service Awards
Flexible Working where applicable
Annual Salary Review (April)
Customary Holidays
Recognized holidays include New Years Day, St. Patricks Day, Easter Monday/Easter Tuesday, May Day, July 12/July 13, Christmas Day, and Boxing Day.
EMPLOYEE OWNERSHIP TRUST (EOT)
In June 2024, People 1st transitioned to anEmployee Ownership Trust (EOT), marking a transformative milestone in the companys history. This innovative ownership structure ensures that employees are at the core of the business, fostering a culture of collaboration, shared success, and long-term sustainability.
What is an Employee Ownership Trust (EOT)?
An EOT is a legal entity that holds a controlling interest in a company on behalf of its employees. Unlike traditional ownership models, employees do not directly own shares but are beneficiaries of the trust. This structure aligns the interests of employees with the long-term success of the business while preserving its values and culture.
At People 1st, the EOT owns 100% of the companys shares, ensuring that all eligible employees benefit equally from its performance. Employees automatically become beneficiaries after a 12-month qualifying period, without needing to make any personal investment or changes to their employment terms.
Key Benefits for Employees
The EOT model offers numerous advantages for employees:
Employees are eligible for tax-free payment of up to £3,600 annually. This provides a direct financial incentive linked to the companys success.
These payments are exempt from income tax (though National Insurance Contributions still apply), offering significant savings.
The EOT ensures greater stability by protecting jobs and maintaining the companys values and culture.
Unlike third-party ownership models, there is less risk of redundancies or drastic cultural shifts.
Employees have an indirect stake in the companys success, fostering a sense of pride and belonging.
This shared purpose encourages collaboration and enhances employee engagement.
The EOT structure motivates employees to contribute meaningfully to the companys growth, opening up opportunities for personal and professional development.
Studies show that employee-owned businesses often experience higher morale, lower absenteeism, and improved productivity due to increased engagement.
Governance and Leadership
While ownership has transitioned to the EOT, People 1st retains its robust leadership structure:
A board of directors oversees strategic decisions and day-to-day operations.
Trustees ensure that management decisions align with employee interests.
Employees have representation through trustees who advocate for their needs at the highest level.
This governance model ensures that while employees benefit as owners, experienced leaders continue driving the company forward.
Why Choose an EOT?
The decision to transition to an EOT reflects People 1sts commitment to its people and community:
Sustainability: The EOT model secures the companys future by fostering long-term growth.
Legacy Protection: The transition preserves People 1sts mission, values, and culture for future generations.
Talent Retention: The sense of ownership attracts top talent and reduces staff turnover.
Community Impact: By empowering employees, People 1st contributes positively to local economies in Northern Ireland and ROI.
If an employee leaves, they are no longer an eligible beneficiary.
HOW TO APPLY
To apply, please send your CV and a brief cover letter outlining your suitability for the role to sure to include the job title in the subject line of your email. Shortlisted candidates will be contacted for interview.
We are an equal opportunities employer and welcome applications from all backgrounds, communities, and experiences. We are committed to creating an inclusive environment for all employees. If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to accommodate your needs.
Please note that should we receive a sufficient number of applications, we reserve the right to close this advertisement early.
