Job ref: 2025-182
Job type: Permanent
Location: Various locations across NI
Salary: £32,597 – £36,363
Closing date: Thursday 27 Nov 2025 16:30
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file.
BAND: 5
JOB PURPOSE:
Housing Advisor
To provide housing advice and assistance to people, who often have complex needs or are facing difficult circumstances with a focus on preventing homelessness.
Patch Manager
To provide a customer focussed housing management service within a designated neighbourhood or geographical area.
REQUIREMENTS:
1. i) Hold a degree (Level 6*) or equivalent AND have a minimum of 1 year’s relevant experience in a customer support environment
OR
ii) Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing AND have a minimum of 1 year’s relevant experience in a customer support environment
OR
iii) Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent AND have a minimum of 2 years’ relevant experience in a customer support environment
OR
iv) Can demonstrate equivalent continuing professional development or experiential learning AND have at least 3 years’ relevant experience in a customer support environment
*Refer to Qualifications Framework for equivalencies
APPLICATION PROCESS
Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions.
LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED.
It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.
The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
