Housekeeper – Belfast

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it’s a great time to start your journey with us.

What’s in it for you:

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter

• Competitive salary and discretionary bonus scheme

• Pension scheme

• Loyalty rewards and referral bonuses

• Company sick pay scheme

• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

• Additional annual leave with length of service

• Cycle to work scheme use of gym facilities in our hotels

• Access to activity workshops we host for our guests and the community

• Employee Assistance Programme for you and your immediate family

• Regular social activities including monthly people & planet focused engagement activities

• Personal development programmes and opportunities to grow as we do

Key Responsibilities

As a Room Maker, it’s your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. As our Room Maker, you will know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.

People

Your role will involve:

• Changing towels, bed linen, vacuuming, buffing, mopping

• General cleaning of all rooms in the apartments

• Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items

• Checking apartments to ensure everything is in working order

• Carry out full inventory checks of apartments and replace any missing items

• A good understanding of COSHH

• Previous housekeeping experience is essential

• A good command of English

• Be well-presented and tidy

• Excellent communication skills to be able to deal with guests and customers

• Outstanding attention to detail

Places

• Have a keen eye on what is happening in our community

• Always keep an eye out for new business opportunities

Planet

• Help with the continued effort to deliver zero waste

• Follow all company policies on recycling

• Attend and contribute to our Team Planet events

Direct Reports

• No Direct Reports

This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.