Job Vacancy: Domiciliary Care Administrator
Location: Ballymena
Job Type: Full-Time Temporary Maternity Cover
Hours: 40 per week
Salary: £25,000 – £27,000 per annum
Job Overview
As a Domiciliary Care Administrator, you will play a crucial role in the smooth running of our operations. You will be responsible for managing the day-to-day administrative functions, supporting our care teams, ensuring compliance with regulations, and maintaining excellent communication between clients, care staff, and the management team. This is an ideal opportunity for someone with experience in care administration, who is passionate about delivering high-quality care and support.
ABOUT US:
Rutledge Recruitment is one of the leading Recruitment Agencies in NI; with a branch network of 17 locations. We specialise in Healthcare, Domiciliary Care, and Generalist recruitment and partner with a number of leading NI Employers. We are a reputable organisation dedicated to providing high-quality domiciliary care services.
Key Responsibilities:
- Oversee the day-to-day administrative duties of the domiciliary care service.
- Ensure all care records, schedules, and client documentation are accurately maintained and up to date.
- Liaise with clients, families, and staff to ensure effective communication and the highest level of service delivery.
- Coordinate staff rotas, ensuring appropriate coverage and addressing any scheduling conflicts.
- Monitor compliance with regulatory requirements and company policies.
- Assist with the recruitment, induction, and training of care staff.
- Process and manage client care assessments and reviews.
- Maintain and update systems for tracking staff performance and client care plans.
- Manage care plan updates and ensure the timely completion of assessments and reviews.
- Support the management team with day-to-day operations and ad-hoc administrative tasks.
- Address and resolve any concerns or complaints promptly, ensuring client satisfaction.
- Assist with financial administration including invoicing, billing, and payroll support as required.
Qualifications / Experience:
- Minimum Level 2/GCSE English and Maths qualifications
- Previous experience in an administrative role within the healthcare or domiciliary care sector.
- Excellent organisational and time-management skills with the ability to prioritise and manage multiple tasks.
- Strong communication skills, both written and verbal, with the ability to engage effectively with clients, families, and staff.
- Proficient in the use of office software (Word, Excel, and client management software).
- Strong attention to detail and accuracy.
- A DBS check will be required for the successful candidate.
The Benefits:
- Performance-related Bonus Scheme
- Birthday Leave
- Company-wide Bonus Scheme
- 40p per mile travel expenses
- Company Laptop
- Supportive three phase induction process
- Employee Referral Scheme
- Training and Development opportunities
- Company Social Committee
- Social Event Calendar
- Charity Fundraising Committee
- Employee Wellbeing Programme
- Employee Assistance Programme
How to Apply: Submit your CV via the below link. Our HR Team are happy to take your call should you have any questions about the role or your application progress. E-mail: [email protected] / Tel: (028) 7051 1504
Equal Opportunities: Diversity fuels innovation. We are committed to fostering an inclusive environment and welcome applicants from all backgrounds. All applicants are considered for employment based upon their skills and abilities without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or other legally protected status.
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