Our respected housing authority client is seeking a Customer Services Advisor to join their team and provide outstanding support to our customers. In this role, you’ll handle queries, resolve issues, and ensure follow-up actions are completed to provide timely and efficient solutions.
Key Responsibilities:
- Address customer queries and resolve issues effectively.
- Take ownership of follow-up tasks to ensure issues are fully resolved.
- Provide excellent service and support to customers, ensuring satisfaction.
Skills & Experience:
- Strong communication and problem-solving skills.
- Ability to manage multiple tasks and follow through on actions.
- A customer-focused attitude with attention to detail.
This onsite role based in Ballymena requiring an urgent start. The role is projected to last until thre end of December and is paying £13.26 per hour.
The hours of work are variable Monday – Sunday (40 hours per week).
This is an urgent requirement, and applications will be reviewed as they are received. If you’re interested, please apply as soon as possible to avoid missing out.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
