Customer Service Advisor Location : John Bell House Salary : £17,711.20 with overtime paid at 1.25 x hour rate Hours : Average of 26 hours per week (contracted to 1,352 hours annually) between 8am to 8pm. Working Pattern: Evenings and weekend working is regular Contract : Fixed term contract, end date 30/08/2025 About Student Roost Student living is about so much more than just a room, its about a Customer Service Advisor, youll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us. What Were Looking For: Were not just looking for experience, were looking for the right attitude! If youre passionate about delivering great customer service and want to be part of a team that truly cares, wed love to hear from you! Please note, successful applicants will be subject to a DBS check. This role follows an annualised hours model, meaning your hours will be distributed flexibly throughout the year to meet business and seasonal demands (peak season is July September where increased hours will be required). However, your salary remains consistent every month. Details will be discussed at interview. As a Disability Confident Committed Employer, were committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If youre looking for a role where you can bring your whole self to work and help create a home away from home for students, wed love to have you on board. Apply now and take the first step towards a rewarding career with Student Roost.