Our client a leading employer who due to increase work demand require additional administrative support in various functions of their business

Main duties & responsibilities:

• Building and maintaining excellent customer relations, promptly responding to customers by phone and email.
• Enter incoming sales orders into the companies MRP system ensuring accuracy of all information is maintained.
• Liaise between internal manufacturing planning team and customer to agree delivery date and confirm order acknowledgment.
• Provide customers with regular updates on order status.
• Liaise with dispatch & warehouse team to sequence dispatch of finished goods ensuring on time in full delivery to all customers.
• Arrange courier collections of finished goods.
• Maintain an organised, accessible filing system.
• Any other duties, within reason & capability, as agreed with management

Essential Criteria:

• Previous experience working in a busy office environment
• Previous experience of dealing with customers over the phone
• Confident communicator with a high level of both verbal & written English.
• Good standard of IT literacy across Microsoft Office Packages.
• Good time management, interpersonal skills and an ability to work deadlines as part of a team to achieve company objectives.

In return you will receive:

• Competitive salary
• Career progression
• The chance to join a highly reputable firm
• Other employee benefits

If you are interested in this position click on the apply link below or call for more information

Skills:
Accurate Data Entry Answering incoming calls Data Entry Processing Of Orders Customer Service