Box Office Co-ordinator Contract Type : Part Time Permanent Salary : £13.81 per hour Hours : 30hrs a week (Wednesday to Saturday) Close date : noon Tuesday 10 June 2025 As Northern Irelands Premier Theatre, The Grand Opera House is proud to present an unrivalled programme of drama, musicals (many direct from the West End), opera, comedy, and one of the most successful pantomimes in the UK and Ireland which brings around 75,000 people through the doors every Festive Season. With a 125 year history behind it, and a bright future ahead, The Grand Opera House is currently recruiting for an Box Office Co-ordinator for its busy Box Office Team. The Box Office Co-ordinators support the Box Office Management Team and play a key role in ensuring theprofessional and efficient running of the Theatres Box Office. The Box Office Co-ordinator is responsible for the day to day running of the Box Office, ensuring the achievement of ticket sales targets, delivering excellent customer service, line managing Box office staff and controlling all costs. A Box Office Coordinator will be a target-focused professional, with experience of supervising a team and delivering an exception level of sales and customer service. They will have experience of using a CRM system and/or Ticketing System and experience of handling customer complaints and escalations. With excellent interpersonal skills they will help motivate and oversee the team and build productive working relationships with all employees, and internal & external customers. The Grand Opera House team is a hardworking, close-knit team, made up of people with a real passion for live theatre, customer service, and their beautiful and historically rich venue which attracts over 300,000 theatregoers each year. If this sounds like something you would like to be part of, and you feel you have the necessary experience and skills, further information about the Box Office Co-ordinator role is available on the Theatre’s websitewhich can be accessed by clicking on the Continue to Application button below