Box Office Assistant

Contract Type : Part Time Permanent

Salary : £12.21 per hour

Hours : 22.5hrs a week (Thursday to Saturday)

Close date : noon Monday 1 September 2025

Box Office Assistant

As Northern Irelands Premier Theatre, The Grand Opera House is proud to present an unrivalled programme of drama, musicals (many direct from the West End), opera, comedy, and one of the most successful pantomimes in the UK and Ireland which brings around 75,000 people through the doors every Festive Season. With a 125 year history behind it, and a bright future ahead, The Grand Opera House is currently recruiting for an Box Office Assistant for its busy Box Office Team.

Box Office Assistants are often the first point of contact that customers have with the Theatre. Their role is to help customers with any question they may have about performances, seats, tickets and prices, and process transactions for tickets, memberships, gift vouchers, merchandise and other services in a friendly and courteous way, upholding the highest standards of customer service and accuracy. Box Office Assistants will be sales target-focused, with experience in the provision of high quality customer service and cash-handling. They will be polite, confident, articulate, and friendly individuals, with excellent communication and interpersonal skills and have an ability to work as a member of a team.

The Grand Opera House team is a hardworking, close-knit team, made up of people with a real passion for live theatre, customer service, and their beautiful and historically rich venue which attracts over 300,000 theatregoers each year. If this sounds like something you would like to be part of, and you feel you have the necessary experience and skills, further information about the Box Office Assistant role is available on the Theatre’s website which can be accessed by clicking on the Continue to Application button below;