We are seeking an experienced and motivated Administrative Assistant to join the Adult Protection Gateway Team within the Southern Health & Social Care Trust. The post-holder will play a key role in providing high-quality administrative support to the team, assisting in the smooth delivery of safeguarding and adult protection services.

This is a great opportunity for someone with strong organisational and communication skills who thrives in a busy, professional environment.

Main Duties & Responsibilities

• Provide comprehensive administrative support to the Adult Protection Gateway Manager and team.

• Maintain accurate and up-to-date records and filing systems (manual and electronic).

• Input data into Trust systems such as EPIC, PARIS, and other relevant databases.

• Assist with preparation of safeguarding reports, case conferences, and other governance-related documentation.

• Arrange and minute meetings, ensuring confidentiality and accuracy.

• Handle incoming calls and correspondence, responding to routine queries and directing others appropriately.

• Support the team in meeting response targets and reporting deadlines.

• Maintain confidentiality in handling sensitive information.

Essential Criteria

• 4 GCSEs (Grades AC) including English Language or equivalent / higher qualification, and 1 years experience in a clerical or administrative role
  OR
  2 years experience in a clerical or administrative role

• Experience using Microsoft Office applications (Word, Excel, Outlook).

• Strong organisational and communication skills.

• Ability to prioritise workload and work effectively as part of a team.

• Experience in minute-taking.

Desirable Criteria

• Experience using the EPIC system.

• OCR/RSA/GCSE Stage 2 Word Processing (Parts 1 & 2) or equivalent.

• Full current driving licence and access to a car for work purposes.

Additional Information

• Access NI Enhanced Disclosure is required for this post.

• Mandatory training will be provided, including Adult Protection, transcribing APP1/AJP1 referrals, and MARAC information access.

• CMT training can be completed in post.