Arcade Manager

Salary: £32,000 per annum

Location: Northern Ireland

Hours: Full-time, 40 hours/week (including evenings & weekends)

Join Northern Irelands leading provider of premier casino and gaming experiences!

Our client prides themselves on delivering a high-quality, entertaining, and secure gaming environment for their customers. With over 150 employees across the region, they are Northern Irelands most trusted name in adult gaming centres and theyre still growing.

Theyre currently seeking an Arcade Manager to lead one of their vibrant branches. If youre a confident, customer-focused leader with experience in a fast-paced environment, this could be the opportunity for you.

Why Join the company?

They invest in their people as much as they do in their machines Youll enjoy:

• Performance-related bonus
• Attendance bonus
• An extra day off for your birthday
• Enhanced pay for late-night shifts
• Company sick pay
• Free lunch or evening meal on shift
• Employee of the Month scheme
• Company pension scheme
• Opportunities for progression
• Full training & development
• Job security and long-term stability

Your Role

As Arcade Manager, you’ll take full responsibility for running the day-to-day operations of the branch. Youll manage a team, drive customer satisfaction, and ensure a high standard of presentation and performance.

Key Responsibilities:

• Lead and manage all aspects of the branchs daily operations
• Maintain high standards of cleanliness and presentation
• Recruit, train, and develop staff in collaboration with the Area Manager
• Deliver excellent customer service and hospitality at all times
• Ensure accurate cash handling and branch reporting
• Uphold company policies and ensure compliance at all times
• Act as key holder and take responsibility for site security
• Monitor machine income, faults, and performance liaising with the service team to minimise downtime
• Support continual improvement across the branch and wider company
• Engage effectively with customers, staff, and management
• Occasionally cover at other Oasis branches when required

Requirements

• Previous management or supervisory experience (ideally in retail, hospitality, or gaming)
• Strong communication and leadership skills
• Comfortable with physical tasks (e.g. moving gaming machines up to 120kg)
• Flexible and reliable including availability for evenings, weekends, and public holidays
• A passion for customer service and team development

Working Hours

• 40 hours per week
• Rota-based, including evenings and weekends, to reflect branch opening hours

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.