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Application Engineer

Application Engineer - Apply Now

Job Summary

Description

Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include, but are not limited to: order assistance (quoting, pricing and delivery determination), review of design drawings, as well as technical support for manufacturing, sales and product management functions as appropriate.

Key responsibilities:

  • Respond to customer requests for information on Qualitrol Products and Applications of products, helping to enhance Qualitrol’s sales in the process.
  • Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation.
  • Provide written quotations for all standard and custom design products.
  • Implement appropriate pricing policies, including; determination of pricing for non-standard products as well as resolving system-pricing discrepancies.
  • Assist order admin team with any queries relating to Purchase Orders.
  • Research and determine product solutions, derivatives, custom designs as necessary to meet agreed upon customer needs.
  • Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness.
  • Support manufacturing by answering questions as required and trouble-shooting order related problems.
  • Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQC’s as required.
  • Travel in support of sales organization may be required periodically.

Education and Experience:

Essential

  • BS Degree Engineering.
  • Strong analytical and problem solving skills.
  • Minimum 3 years’ experience in manufacturing or equivalent
  • Excellent verbal and writing skills.
  • Fluent in English (written & spoken) (required)
  • Proficiency in a second European language would be preferable
  • Strong customer service orientation.

About Fortive

Fortive is recruiting in the engineering sector with a role for Application Engineer in Stranmillis, Belfast. Work on innovative projects and grow your technical expertise.

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