Are you organized, detail-oriented, and passionate about supporting a caring environment? The Home Join the Dedicated Team at Pond Park Care Home Located on the peaceful outskirts of Lisburn, Pond Park Care Home is set in a beautiful rural setting and offers a warm, supportive environment for residents and staff alike. Our 52-bed home is spread across three specialised units, providing General Nursing and Dementia Nursing care. At Pond Park, were proud of our diverse, skilled, and compassionate team. Staff from a variety of cultural backgrounds bring together a wealth of experience, working collaboratively to deliver high-quality, person-centred care built on trust, respect, and friendship. We celebrate individuality and are committed to making every resident feel truly at home valued, supported, and part of something special. If you’re passionate about meaningful care and want to work in a team that genuinely makes a difference, we’d love to hear from you. The Role Working with the Home Manager and Administrator, the role of Administrative Assistant is to contribute to Healthcare Ireland’s mission by providing essential administrative support to staff and management. As the first point of contact for visitors, relatives, external agencies and team members you will promote the warm and welcoming culture of each Home, but also ensure the safety of the residents and staff by greeting visitors and ensuring they are able to fulfil the purpose of their visit. About The Role Main Responsibilities Reception duties – greet visitors, answer phones, and manage email correspondence. Record management – maintain and update resident files, ensuring confidentiality and compliance with data protection regulations. Scheduling – assist in scheduling appointments, meetings, and staff rotas. Staff support – help manage timesheets, track attendance, and coordinate training sessions. Financial administration – assist with processing invoices, managing petty cash, and supporting resident billing queries. General office tasks – handle filing, ordering supplies, and supporting the management team with ad hoc administrative duties. The Benefits Paid annual leave The chance to be part of a growing Healthcare company 4-weekly pay Continuous professional development and training Values-led culture Opportunities for progression Pension plan (if applicable) Attractive hourly rate Access NI fee paid for Monthly incentives and recognition awards Free parking We do not offer sponsorship for this role Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons. #INDA Required Criteria Right to work in the UK. Educated to GCSE level or equivalent standard, with a high level of English and numeracy. Excellent keyboard and PC skills with a good level of proficiency for Microsoft Office applications such as Word and Excel. Exceptional administration, organisation and receptionist skills. Desired Criteria Previous experience within an administrative or customer service role (preferably a nursing home environment) is desirable but not essential. Skills Needed About The Company We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services. Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives. Company Culture Were always on the look out for people who care, whether thats caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance. Our passionate, ever-growing team means that youll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in peoples lives. Caring for our residents is at the heart of all we do, and wed love to have you join the team. Company Benefits Healthcare Ireland Group is not just a workplace; it’s a community where your work has a purpose, and your contributions are valued. If you’re passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care . Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning Salary £13.70 per hour Benefits: Retirement plan and/or pension Employee development programs Free parking Competitive salary Social Opportunities Employee Recognition Scheme