Reporting To: General Manager
Contract Type: Part Time Permanent
Location: O&M Facility Edgewater Rd, Belfast
Working Hours: Part Time (20 hours) – 5 days per week09:30 13:30
Minimum Qualifications: 5 GCSEs including Maths and English (A*-C Grade)
Minimum Experience: 2 years experience as an Administrative/Clerical Assistant, preferably within the service industry.
Desired Experience: Experience in control and upkeep of ISO 9001 quality management documentation
Principal Functions
- Carry out administrative duties for Management and Operations Teams.
- Write and distribute email correspondence, memos, letters and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Attend meetings and take detailed minutes when required
- Maintain computerised system of customer service and operations records
- Assist with control of QA and Procedural Documentation
- Handle abnormal loads correspondence and maintain register
- Meeting & Greeting both face to face and over the phone
- Assist in insurance claim handling and record keeping;
- Order stationary and maintain stock/supplies
- Undertake any other duties that may be assigned from time to time
Core Competencies and Attributes
- Strong knowledge of Microsoft Office packages
- Previous experience of working in a similar clerical or administrative role
- Excellent telephone manner, with strong communication and interpersonal skills
- Strong written and oral communication skills
- High degree of discretion dealing with confidential information
