Accounts Receivable Specialist

Location: Rushmere Craigavon
Hours: Monday to Friday, 5 days office-based (no hybrid option)

Purpose of the Role

The Accounts Receivable Specialist will carry out tasks related to billing, disputes, credit reviews, and AR processing. This role is specifically focused on customer cash and collections and is responsible for maintaining a high-volume ledger with a high level of efficiency.

You will have excellent problem-solving and time management skills, work well independently or as part of a team, and ensure deliverables and deadlines are met.

Key Responsibilities

• Adhere to company credit policy, processes, procedures, and SOX requirements.
• Receipt and allocation of cash.
• Maintain credit control for designated customers.
• Monitor customer accounts for non-payments, delayed payments, and irregularities.
• Communicate with customers to resolve outstanding issues and ensure cash is collected within payment terms.
• Escalate debt issues in accordance with SOPs.
• Monitor orders on hold and ensure billing.
• Develop strong working relationships with cross-functional team members.
• Assist with resolution of customer disputes.
• Receive and process customer claims resulting from payment deductions and produce daily reports.
• Any other duties reasonably required to fulfil the needs of the role.

Skills & Knowledge

Essential:

• Good interpersonal skills and professional communication (written and verbal).
• Computer literate with proficiency in Microsoft Office, particularly Excel.
• Accuracy and attention to detail.
• Ability to prioritise work and manage time effectively.
• Organised and thorough approach to work.
• Strong team player and communicator.

Desirable:

• Experience with ERP packages (SAP advantageous).
• Shared Services experience.
• High-volume credit control experience within a large organisation.
• Data entry skills.

Qualifications

• Minimum of 5 GCSEs including Maths and English at Grade C or above (or equivalent).

Our Values

At Pilgrim’s, our values drive everything we do:

• Availability – receptive and open to new challenges.
• Humility – listen and respect each other’s opinions.
• Discipline – fulfil commitments internally and externally.
• Sincerity – truthful and respectful.
• Simplicity, Ownership, and Determination – focus on what’s practical and important to deliver success.