Company description:
ClearCourse
Job description:
Location: Belfast (Hybrid Working Available)
Salary: Competitive + Commission + Benefits
Role Type: Full-Time, Permanent
Drive Customer Success with Innovative Software Solutions
Are you a customer-focused Account Manager with a passion for technology and building long-term client relationships? Are you experienced in managing software or SaaS accounts and ready to join a growing, fast-paced team thats making a real impact?
Were looking for a Software Account Manager to join our Belfast-based team and help strengthen and grow relationships with our core customer base. This is a client-facing, high-impact role where youll ensure our customers gain maximum value from our solutions, drive upsell opportunities, and shape their long-term success.
What Youll Be Doing:
- Serve as the primary point of contact for a portfolio of key software clients
- Build deep relationships and understand client goals to align our solutions with their business needs
- Identify and act on upsell and cross-sell opportunities, contributing to revenue growth
- Work cross-functionally with Sales, Product, and Support to deliver a seamless customer experience
- Deliver product demonstrations, training, and webinars to maximise product adoption
- Monitor account health, identify risks, and proactively resolve challenges
- Lead contract renewals and negotiations, maintaining long-term partnerships
- Provide actionable customer feedback to help shape product roadmaps
- Collaborate with marketing to deliver collateral and communications that support engagement
What Were Looking For:
- Proven experience in account management within the software or SaaS sector
- Strong communication and relationship-building skills
- Confident in delivering demos and discussing software functionality
- Experience using CRM platforms and managing a sales pipeline
- Customer-first mindset with strong problem-solving skills
- Skilled in negotiation and contract management
- Commercially minded with the ability to spot growth opportunities
- Collaborative, proactive, and tech-savvy
Why Join Us?
At ClearCourse, were a collaborative network of leading software and payments companies. Youll join a team that values innovation, customer success, and professional growth. Based in Belfast, youll be supported with flexible working options and a clear opportunity to make a real difference in a dynamic and growing business.
What Youll Get:
- Competitive base salary + performance-based commission
- Flexible hybrid working environment
- 25 days holiday + your birthday off
- Private Medical Insurance (Bupa)
- Health cash plan covering everyday healthcare needs
- Life Assurance 4x your salary
- Group Income Protection up to 75% salary if unable to work
- Enhanced parental leave
- Access to Perkbox 4,000+ perks and discounts
- Cycle to Work scheme
- Generous pension contributions
- Training budgets and professional development support
Apply Now!
If youre ready to join a team where you can grow your career, build strong client relationships, and work with cutting-edge software, wed love to hear from you. Send your CV todayno need to wait for it to be perfect.
At ClearCourse, we value diversity, inclusion, and collaboration, and were committed to building a workplace where everyone can thrive.
