Customer Service Administrator, Pomeroy
£23,800 + benefits ( healthcare programme and raise to £25k after 6 months)
Monday to Friday, office based and working within a supportive team you will be a first point of contact for customers / services users calling in regard to maintenance and repair work needs.
Handling calls and emails you will be recording work needs onto internal system whist ensuring customers receive a quality level of service, this will include.
Processing work needs on internal systems
Scheduling site visits to customer sites and liaising with internal colleagues
General administration
What we are looking for&
Confident communication skills
Sound level of IT literacy
Planning & communication skills
Experience in a customer focused or administrative role is desirable
£23,800.00-£25,000.00 per year
In return you can expect a generous package and immediate start!
Job Types: Full-time, Permanent
Skills:
Communication administration time-scheduling