Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly teams in the Belfast & Antrim areas (Travel between Belfast & Antrim site required).
This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:30am-8:00pm.
Contract: Full-time, permanent contract
Working hours: 37.5 hours per week
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.
Key Responsibilities:
- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
- Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
- Excellent Communication
- Administration experience
- Flexibility & Adaptability
- Caring nature
- Team Worker
- Customer Service experience
Why Choose Alliance Medical?
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
