LOCATION: Victoria Square, Belfast
SHIFT PATTERN: Monday to Friday
WORKING HOURS: 40 hours per week, Permanent
SALARY: £40,000.00 per annum
Purpose:
To provide multi-site electrical support across client facilities, ensuring safe, compliant, and efficient operations. Responsibilities include responding to breakdowns, completing EICR remedials, and delivering planned preventative maintenance. The role requires use of the LSH Compliance System and PDA for task management, timely reporting, and adherence to defined priority response times. The postholder will take ownership of their workload, maintaining high standards of safety, quality, and documentation.
Key Responsibilities Measure
Service Provision
• Breakdown Response: Attend to electrical breakdowns promptly and efficiently across multiple client sites.
• Response Time Management: Meet response time requirements for priority tasks to minimize downtime and disruptions.
• PDA Utilisation: Effectively use a Personal Digital Assistant (PDA) for task management and reporting.
• Completion of Planned Preventative Maintenance (PPM) tasks on time and to the correct standard
• Installation of Wiring and Electrical Systems: Install electrical systems as and when required.
• Inspection, testing and certification: Perform electrical minor works certificates and installation certificates to a high standard.
• Fault Finding: Efficiently diagnose and correct electrical faults.
• EICR Remedials: Execute remedial actions identified in Electrical Installation Condition Reports (EICR’s) to ensure compliance and system integrity.
• Emergency Lighting Remedials: Execute remedial actions identified in emergency lighting reports.
• General and External Lighting Repairs: Perform repairs on high bay, low bay, internal task lighting and external lighting systems.
• Workload Management: Take responsibility for managing your workload efficiently, ensuring tasks are completed within established timelines.
• Support utility and waste data capture/reporting and propose carbon-reduction/efficiency ideas where relevant to electrical works.
• Use of LSH Compliance System / Information Exchange (IEX) & Permit portal, paperless reporting, upload within 48 hours, date-stamped photographic evidence (before/after, readings).
Quality Management and Health and Safety
• Ensure and promote a safe working environment.
• Ensure that all company policies and procedures are followed at all times.
• Report all incidents, accidents and near-misses in line with policy.
• Review RAMS and issue permits through LSH systems.
• Daily pre-opening checks across plant/fabric (some outside normal maintenance scope)
Role Profile
• Provide cover in FM’s absence, including email monitoring and contractor access approvals.
• Active collaboration with other service providers; support for sub-contractor management/report scrutiny.
• Willingness to attend training programmes as requested.
• Support the growth of the business, where possible, and by passing on potential sales leads,
• Support any customer initiatives which could lead to longer term benefits to both the customer and ABM.
• Any other ad-hoc duties as reasonably requested by a member of the ABM Management team.
• Hours/Shift Pattern: “Standard on-site hours 07:00–16:00 Mon–Fri, with one week in four 09:00–18:00. Flexibility required for shared weekend working in the run-up to Christmas and exceptional circumstances.”
• On-Call Rota: “Participate in a 1-in-4 out-of-hours rota, respond immediately (or when safe) and attend site for emergencies with attendance aligned to LSH Priority Timeframes (P1–P5). Remuneration/OOH rules per company policy and Appendix 5.”
• Comms SLA: “Acknowledge and respond to LSH calls/emails within 1 hour; log P1/P2 updates on the Helpdesk.”
Skills and Experience
Essential Criteria:
• City & Guilds Level 3 Award in Electrical Installation & City & Guilds 18th Edition Wiring Regulations.
• 18th Edition (including inspection & testing); CSCS/CSR card.
• Recognised H&S qualification (IOSH/NEBOSH or equivalent) to enable RAMS review and permit issuing.
• Proven experience as a General Electrician, with a track record of successfully addressing breakdowns, electrical installation tasks and remedial works.
• In-depth knowledge of electrical systems, regulations, and safety standards.
• Familiarity with using a Personal Digital Assistant for task management and reporting.
• Ability to meet response time requirements for priority tasks.
• Demonstrated ability to manage workload independently and efficiently.
• Experience working within a results-oriented environment.
Desired Experience:
• Experience with SFG20 PPMs, BMS & life-safety systems; first aid; training to issue permits
• Time spent in a customer service environment.
• Full clean driving licence.
Required Skills:
• IT literate including knowledge of Word, Excel and Outlook.
• Motivational skills and influencing skills.
• Good communicator, able to convey information in a clear, simple and warm manner.
• Ability to motivate and actively support team members.
• Able to diffuse and handle difficult situations/people.
• Excellent customer care skills.
Attitude / Motivation:
• Confident.
• Flexible, reliable, responsible, calm under pressure.
• Positive and supporting of site needs/requirements.
• A desire to provide a professional service and to build a successful team.
• Willing to continue professional development and to develop the role.
• Willing to undergo, and provide where appropriate, training/coaching in line with organisational philosophy.
