Receptionist

My client is a looking for a friendly/customer focused Receptionist to join their team based in Belfast.

This is a full-time, temporary position for initially one week and then will be reviewed.

Start date: Thursday 6th November

Working hours: 8.30am-5.30pm

With an hourly rate of £13.46

Job Purpose:

As Receptionist, you will be the first point of contact for customers upon arrival, providing full customer service, order processing and reception duties.

Essential Criteria:

• Previous Reception and customer service experience
• Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
• IT proficient with the use of Microsoft Packages
• Ability to work on your own initiative as well as part of a team
• Ability to manage and prioritise a busy workload

Main Duties and Responsibilities:

• Management of all fronts of house duties. Including, but not limited to, telephone duties, hospitality, meeting & greeting, board room set up for meetings, distribution of daily post & recording orders
• Proactively managing the upkeep of the office. To include ensuring the office is clean & tidy at all times, printers & photocopiers are always operational, supervision of all general office stationery and ensuring communal areas are maintained in a reasonable state
• Sales order processing and sample order processing
• Liaison with logistics partners, customers, and sales reps as necessary to ensure orders are processed and goods delivered as expected
• Dealing with customer queries/customer service
• Daily loading sheet processing
• Obtaining supporting evidence and authorisation for credit note requests
• General administrative and filing duties as required
• Assist other members of the admin & accounting team in various functions as may be necessary from time to time
• As part of a small finance and administration team, to take a hands-on approach to all aspects of the business, working closely with management, logistics partners and the sales team
• Company may assign you other appropriate tasks and responsibilities from time to time