Post Office Counter Clerk 20hrs

Reports to: Post Office Manager

Department: Property Management Services

Site: Pond Park Post Office

Purpose

Serving customers in a wide range of transactions providing a high level of customer service at all times.

Assisting in the efficient and accurate running of the Post Office. Responsible for security and accuracy of stock and transactions on a daily and weekly basis, aiming to achieve a £0.00 weekly balance.

Responsibilities

• Key holding
• Cash handling
• Handling customer queries and providing assistance when necessary
• Banking shop lodgments
• Balancing the office – daily and weekly
• Staying up to date with new launches and products
• Providing a positive impression of the company to our customers
• To assist in the overall running of the business wherever possible

Educational qualifications

High numeracy and literacy skills

Applicants must be 18 years old and over.

Skills and Experience

Cash handling. Customer service. Teamwork

Other relevant information

A degree of flexibility is required in the following areas

• Hours – extra may be required as the needs of the business dictates
• Travel – the need to travel to another office if required

Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.