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Operations Officer

Operations Officer - Apply Now

Job Summary

Flexible public sector role for an experienced leisure professional—28 hrs/week, minimum 3-month contract.

Your new company
You’ll be joining a dynamic and community-focused public sector organisation committed to promoting health, wellbeing, and active lifestyles. Based in a modern leisure facility in Portaferry, this organisation plays a key role in delivering high-quality recreational services to the local community.

Your new role
As an Operations Officer, you will support the day-to-day management of a busy leisure centre and associated facilities. Your responsibilities will include:

  • Deputising for the Assistant Manager or Duty Manager as required.
  • Assisting with the management of leisure facilities, bookings, and budgets.
  • Supporting the development and promotion of activity programmes aligned with community needs.
  • Contributing to staff management including rotas, recruitment, absence monitoring, and training.
  • Overseeing plant operations and ensuring health and safety compliance.
  • Handling customer service duties, including reception cover and complaint resolution.
  • Supporting marketing initiatives and quality assurance programmes.
  • Acting as a keyholder and responding to alarm callouts.

What you’ll need to succeed

  • A minimum of 2 years’ experience in the leisure or a related sector.
  • Strong organisational and communication skills.
  • Experience in staff supervision and facility operations.
  • A proactive and flexible approach to work, including availability for evening and weekend shifts.
  • A basic Access NI check (required prior to appointment).

What you’ll get in return

  • Competitive hourly rate.
  • 28-hour working week across a 4-day rota (Monday to Saturday).
  • Opportunity to work in a supportive team environment with the potential for contract extension.
  • Experience in a varied and rewarding role within the public sector.
  • Weekly timesheets.
  • Start asap.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4732204

About Hays

Hays is enhancing its customer experience and hiring for Operations Officer in Newtownards, Ards. A fantastic opportunity for someone passionate about helping others.

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