VANRATH are delighted to be assisting a leading Trades focused company with the recruitment of a Customer Service Advisor.

This position is based in the company’s Newry office. Monday – Friday position.

This is a Permanent position. This company has an excellent reputation.

Salary

£28,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities

Key Responsibilities:

• Provide outstanding customer service both in person at the trade counter and through telephone, email, and webchat communication channels.

• Respond to customer enquiries promptly and handle complaints efficiently to ensure consistently high service standards.

• Assist with warehouse operations as needed, including picking and packing orders and receiving incoming deliveries.

The Ideal Person

• Experience working in a similar role – Customer Service or Trade Counter
• Call handling experience highly preferred
• Strong communicator
• Positive individual with a proactive approach
• Great attention to detail levels

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

I can recommend VANRATH to everyone searching for job opportunities or job upgrades. Service rendered to me was excellent especially from their staff.

Very helpful and extremely good communication skills between Client and Staff. VANRATH were extremely helpful in getting me sorted and settled in my new role.

Found VANRATH to be professional and very friendly in securing me a post. All queries were handled very quickly and payroll was efficient and easy to understand. Been a pleasure dealing with this

My experience with VANRATH was very positive and stress free. VANRATH were very professional and supportive. I would definitely use VANRATH again.

VANRATH were brilliant to work with and kept in contact throughout the process I would recommend to a friend.

Really fantastic recruitment process supportive throughout and made the process as seamless as possible. Thanks so much for all the support, very happy in my new role!

Skills:
customer service call call handler admin agent specialist customer support

Benefits:
Additional Benefits