Job Description
Job Title: Account Manager (CIS)
Location: Belfast City Centre Hybris 3 days office 2 days WFH
Reports To: [Head of Account Management]
Salary: Competetive + Bonus OTE £52,500
About Hubexo
We provide cutting-edge data, insights, and software solutions to the global construction industry. We specialise in project information, eTendering, product information, market intelligence, and specification.
We help the world build better by delivering unrivalled insights and technology that shape the places where people live, work, and play.
Purpose of the Role
To secure renewals, protect revenue, and expand value across a portfolio of CIS customers. This is a proactive account management role requiring ownership of recontracting and re-engagement. You’ll ensure customers adopt our platforms, see ROI, and commit to new terms of business.
Key Responsibilities
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Recontract and renew existing CIS customers at pace—driving signatures, not just conversations.
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Deliver structured account contact plans tailored to each customer.
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Lead value reviews that link CIS adoption to tangible ROI.
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Introduce Hubexo’s wider portfolio and create pathways for growth.
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Build multi-threaded relationships across decision-makers and influencers.
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Negotiate terms, overcome objections, and secure commitments.
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Deliver engaging online demos and presentations that inspire action.
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Monitor adoption and engagement, acting early to reduce churn risk.
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Surface qualified upsell opportunities and hand over to Sales.
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Maintain precise, up-to-date CRM records—every contact, every action.
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Share insights with internal teams to refine product, content, and customer journey.
About You
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Proven experience in account management, renewals, or customer success.
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Results-driven, able to work at volume with tight timelines.
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Strong negotiator—comfortable with complex conversations at senior level.
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Confident delivering online demos and product presentations.
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Disciplined with CRM and pipeline management.
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Commercially sharp—you spot opportunities and qualify effectively.
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Positive, resilient, and solutions-focused under pressure.
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SaaS or construction industry experience is a plus, but not essential.
Who We Are:
At Hubexo, we live our values every day:
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Dream Big – You see renewal conversations as growth opportunities and challenge yourself to exceed expectations.
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Thrive Together – You collaborate across teams and celebrate shared wins with customers and colleagues.
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Own It – You take full accountability for your portfolio, driving renewals with pace and precision.
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Do the Right Thing – You act with integrity, building trust and long-term partnerships with our customers.
Why Join Hubexo
We’re not here to coast—we’re here to challenge, grow, and build better. For our people and our customers. This role demands persistence, precision, and pace.
In return, you’ll manage an established portfolio, take visible ownership of the revenue you protect and grow, and make a measurable impact. You’ll be backed by product enablement, coaching, and the strength of a global team that thrives together.
At Hubexo, we are united by our vision to empower the construction industry with innovative insights and technology. We dream big, thrive together, own it, and do the right thing. If you’re ready to be part of one global team shaping the future of construction—join us.
