Warehouse Operations Manager

Location: Belfast

Salary 35-40k

Inclusion IQ is excited to partner with a rapidly expanding client operating within the retail sector who truly values their people. They believe that a strong, supportive, and dynamic work environment is the secret to their remarkable growth. They are seeking a talented and proactive Warehouse Operations Manager to join their high-performing team in Belfast. They have achieved year-on-year growth and are now focused on refining their operations to support this momentum.

The Role

As the Warehouse Operations Manager you will play a key leadership role whilst also reporting directly to the Managing Director. You will be responsible for overseeing the day-to-day activities of the warehouse operations ensuring efficiency, accuracy, and a positive team environment. You will manage a core team of 12 warehouse staff, which expands to around 40 people during seasonal peaks.

Key Responsibilities

• Drive continuous improvement,analysing current systems and implementing strategies.Take responsibility for building a vision of a great process and making it a reality.

• Lead and mentor a dedicated team, ensuring clear communication, accountability, and professional development.

• Liaise with the HR Manager to resolve all related issues, as this helps to foster a strong team culture.

• Oversee all aspects of fulfillment, from stock logistics to maintaining a safe, organised workspace.

• Ensure that all operational targets and KPIs are consistently met.

• Maintain a proactive approach to minimizing loss, with a focus on preventing shrinkage,damage, and theft.

• Check & ensure all warehouse policies, procedures, and safety regulations are up-to-date and strictly followed. You will also manage site and supplier audits.

• Collaborate with transport companies to negotiate rates and services. Manage all stock logistics, ensuring accurate stock movements within the warehouse and to our retail shops.

Essential Criteria

• A minimum 2+ years of senior management experience in Warehouse Operations or logistics management

• Proven ability to meet and exceed operational KPIs and drive continuous improvement initiatives.

• Direct experience with inventory management, including proactive strategies for shrinkage, damage, and theft prevention.

• Highly resilient and self-motivated, with a collaborative work ethic.

• Proficiency in ERP systems and excellent communication skills.

• Expertise in process optimisation, with a track record of implementing efficient workflow management systems.

• Strong leadership skills with the ability to manage a team that fluctuates in size with seasonal demands.

Benefits

• Employee discount

• Store Discount

• Free Parking

• Company Events