We currently have an opportunity for a Site Supervisor at our site in Belfast. Reporting to the Assistant Area Operations Manager, your role as Site Supervisor will include:

Managing the day to day running of the car park whilst maximising revenue and ensuring all users of the car park receive exceptional levels of customer service

Ensuring all customer queries are dealt with in an effective and professional manner, and to provide efficient resolutions to queries

Regular security patrols and completion of key logs

Accurate completion of administrative tasks, whilst adhering to Company policies and procedures

Ensuring Health and Safety Compliance of the site, including fire checks

Completion of reporting to senior management, you will be responsible for providing feedback and logging site issues to the Key Account Manager

Supporting team members to ensure daily and weekly tasks outline by line management are achieved within the agreed timeframes

Training team members and new hires, when required

Providing administrative support to line management as required

The ideal candidate will:

Have previous supervisory experience

Be able to demonstrate the ability to effectively achieve results and meet service delivery requirements

Be able to interact effectively with customers and clients at all levels and to meet and manage customer and client expectations

Have a strong set of personal values which match those of the organisation and the vision of the Company

Be comfortable with technology and proficient in Excel

The role is full time, working an average of 40 hours per week on a rota basis, including weekend and evenings. The rate of pay for this role is £13.19 per hour.