To support the provision of efficient and effective business support services across Belfast City Council through administrative duties, basic IT use, and direct customer interaction. This includes individual and team-based tasks, maintaining performance standards, and ensuring high customer care.
Your Duties:
- Provide general clerical support (filing, photocopying, processing mail).
- Handle business support tasks such as call handling, cash handling, data entry, and retrieval.
- Produce documents via word processing (including from audio) and assist in presentations.
- Use a range of IT systems (Outlook, Word, Excel, Council software).
- Assist in gathering and distributing statistical and performance data.
- Support HR, finance, customer service, and IT administrative tasks.
- Schedule meetings, prepare agendas, and take minutes.
- Deliver excellent customer service through all communication channels.
- Operate office equipment such as laminators, binders, shredders, etc.
- Prioritise personal tasks and contribute to team objectives.
- Participate in training and development activities.
- Perform additional duties as required within the scope of the role.
- Must have the right to work in the UK.
- A minimum of 2 years’ experience in a business support, administrative, or clerical role, ideally within a public sector or customer-focused environment.
- Candidates must have financial/ purchase order systems experience.
Written Communication:
- Able to complete standard forms, draft letters, and accurately take meeting minutes.
Verbal Communication:
- Communicates clearly and effectively with colleagues, managers, and customers.
Teamwork:
- Works collaboratively within a team to support shared objectives and maintain a positive working environment.
Customer Service:
- Understands and responds to the needs of both internal and external customers in a professional and helpful manner.
IT Literacy:
- Confident in using Microsoft Office (particularly Outlook, Word, and Excel) and able to input and retrieve data from relevant systems.
Your Benefits:
- £13.05 per hour.
- Pension Contribution.
Additional Information:
- Full time, Temporary.
- Cecil Ward Building, Belfast.
- 37 hours per week, Office-based 5 days per week – Monday to Thursday, 9:00-17:00, Friday 9:00 to 4:30.
If this role isn’t for you, Lynn Recruitment has a broad range of career opportunities to choose from. Get in touch via 028 9023 4324 to find out more.
Lynn Recruitment is an equal opportunities employer and adheres to all current employment legislation. Please note only those candidates shortlisted may be contacted.
