Our leading Manufacturing client in the Dungannon area are seeking a skilled and dedicated Customer Services Representative to join their Customer Service team.
Reporting to: Customer Service Manager
Hours of work: 40 hours per week
This role requires Tenacity, Diligence, resolve, determination and perseverance. A great work ethic and a willingness to grow are essential, ability to follow processes without taking shortcuts with key skills in providing service.
What youll do
- Provide a world class level of Customer Service
- Provide Customer Solutions
- Manage orders
- Address pricing and availability enquiries
- Liaising with internal departments and external supply
- Responsible for communicating efficiently and professionally with the customers
- Partake in customer service calls and identify areas for improvement
- Work as part of a team
What you’ll bring
- Educated to a minimum of A level or equivalent which will include GCSE English and Maths at grade C or above
- Have experience of working within a busy office environment
- Ability to meet deadlines
- Excellent organizational skills and be able to prioritise your workload using your own initiative
- Excellent verbal and written communication skills
- Must have the ability to be a good listener
- Excellent telephone manner
- Experience of the crushing and screening industry would be desirable though not essential
If interested in this role contact Eunice Loughran in Haughey Recruitment for more details on
Benefits:
Paid Holidays Parking Pension Fund Performance Bonus
