VANRATH are delighted to be supporting a Public Sector employer who are actively seeking a Housing Officer to join their team in Lisburn.
This is an urgent requirement offering an immediate start date.
What’s in it for you?
- £31,708 salary
- Excellent working environment
Responsibilities:
- Resolve complaints and disputes between tenants.
- Ensure health and safety compliance, including risk assessments and contingency planning.
- Liaise with property services to address maintenance issues.
- Manage tenancy breaches and attend evictions.
- Assess housing transfers and allocate void properties.
- Manage property viewings, sign-ups, handovers, and void turnaround.
- Visit new tenants and handle property abandonments.
- Monitor housing support services and partner compliance.
- Monitor rent payments and take recovery action.
- Liaise with benefits agencies and refer tenants for debt advice.
- Follow legal procedures and attend court as needed.
- Manage housing budgets and service charge accounts.
- Lead staff recruitment, reviews, and welfare visits.
- Attend meetings, forums, events, and training as required.
- Ensure compliance with policies on equality, safety, and customer service.
- Perform any other reasonable duties required by the organisation.
Essential Criteria:
- Degree in any discipline and 2 years’ relevant housing/tenancy management experience with a social landlord or local authority OR 3 years’ experience as a Housing Officer.
- Working knowledge of the Northern Ireland Housing Selection Scheme.
- Understanding of tenancy management processes, including transfers and tenancy assignments.
- Knowledge of property allocation procedures.
- Proficient in Microsoft Office, including Excel and Word.
- Strong communication skills with the ability to relate to colleagues, tenants, and external partners.
- Full UK driving licence.
- Access to a vehicle for daily business use.
Desirable Criteria:
- Experience using a Housing Management System (HMS) or similar
- At least 1 year of staff/team management experience (within last 5 years)
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Some feedback from recent VANRATH candidates-
”VANRATH were efficient and wonderful to deal with, came back to me promptly, with a number of suggestions that have helped me secure a new role. Highly recommend!”
”Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.”
”Professional, on the ball, and genuinely advocate for you as an employee.”
Skills:
housing officer social housing scheme public sector administration management
Benefits:
Additional Benefits
