VANRATH is thrilled to assist our client in the search of a Planner. Our client is a major international player in the energy sector, offering the successful candidate an incredible chance to join a multi-billion pound enterprise with a strong global presence.
Employment Type: Full-time Permanent
Location: North Belfast
Salary: £26,000 + Comprehensive Benefits & Career Growth Opportunities
Responsibilities:
- Efficiently schedule and manage appointments using relevant planning and response systems, ensuring all tasks are allocated and completed within agreed client timescales.
- Optimise engineers’ workflows by developing and maintaining productive and efficient work routes, maximising their time and resources.
- Monitor and track job progress to ensure all Key Performance Indicators (KPIs) and client expectations are consistently met.
- Work closely with clients, engineers, and internal teams to ensure smooth scheduling operations and address any issues promptly.
- Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures.
- Assist in training and on-boarding of new starters, ensuring they understand scheduling systems, processes, and responsibilities.
- Support continuous improvement initiatives by identifying areas for enhanced efficiency and process optimisation.
Essential Criteria:
- Strong organisational and time-management skills, with the ability to handle multiple tasks and prioritise effectively.
- Proficiency in MS Office applications, particularly Excel and Word.
- Previous administrative experience, ideally within a construction, regeneration, or responsive repairs environment.
- Excellent communication and interpersonal skills to engage effectively with engineers, clients, and stakeholders.
- Problem-solving ability to address scheduling conflicts, last-minute changes, and resource allocation challenges.
Desirable Criteria:
- Experience working within partnership arrangements, particularly in the context of responsive repairs contracts.
- Knowledge of scheduling and appointment management systems used in construction or regeneration services.
- Understanding of local government operations and familiarity with Registered Social Landlords (RSLs).
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Phil Doherty in the strictest confidence.
Some feedback from recent VANRATH candidates-
”5*’s for Vanrath. They found me a suitable agency post right away, it was a great fit, now I have got the job permanently! Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.”
”I contacted Vanrath after being laid off by my previous employer. They were fantastic to deal with and found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath. Couldn’t have asked for a quicker and more professional service.”
”My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I’ve secured a job that I really wanted. I wouldn’t hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.”
Skills:
Administration scheduling planner MS Office Excel training planning
Benefits:
Additional Benefits
