Brook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. – This role will suit an experienced service administrator with excellent office admin skills

Duties

Dealing with various customer enquiries via email/ telephone
Inputting customer orders on MIS system
Manage and organise collections/ deliveries
Weekly / monthly Customers reports
Day to day tasks within office eg, answer switchboard phone, filing
Sampling to customers where required
Produce customers Certs / COC’s where required

Essential Criteria:

A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
At least 1 year’s proven experience in an office-based admin role
Must be computer literate – good knowledge of Microsoft Office packages
A good telephone manner & strong communication skills are required as client liaison is critical to this role.
Must be able to deal with incoming calls regarding customer orders and queries
Ability to multitask and complete tasks within defined time frames.
Must be able to work independently as well as part of a team
Must be motivated and organised

Hours of Work: Monday to Thursday from 08.30 – 5.30pm and Friday from 8.30am to 1pm

Salary: Negotiable depending on experience- can be discussed on application

Please send CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy