Are you on the lookout for a new role? Are you an Account Executive or Account Manager looking to take the next step in your career at our expanding drinks bottling company? Are you a strong communicator with a passion for financials and client relationship management? If so we want to hear from you..
Account Manager
Due to sustained and continued growth and an ongoing investment into a new production line, we are currently seeking applications for the newly created key position of Account Manager within our site located in Ballymena. 2023/24 saw Norbev have its best financial year to date, and we are on course for another strong performance this year. We recently received our accreditation from Investors In People and Ecovadis displaying our commitment to our people and also to sustainability. We also received an award for Right Place to Work 2023 in the Ballymena Business Awards, highly commended for 2024 for Right Place to Work and shortlisted for Sustainability and Skills Development. We offer a comprehensive benefits package including matched pension contributions, holiday allowance of 30 days increasing with length of service, recognition awards for long service, free on site car parking and a company funded cashback health plan through Westfield life assurance. We place a strong emphasis on training and development with tailored training plans for all employees and a brand new e-learning system to go live in Summer 2025. We also offer an Employee Assistance Program, discount on Axa insurance products, family friendly initiatives including our Annual Family Fun Day and for the foodies, a hot breakfast every Friday, succulent Christmas lunch every December and a turkey for every employee. You will have the chance to work at the front of a leading edge innovative company working with a number of key recognised customers at a very exciting time for the company.
What Does The Role Entail?
This role will be the key point of contact for our clients, responsible for nurturing long-term relationships, driving customer satisfaction, and delivering commercial growth. You will manage existing accounts and collaborate with internal teams to ensure seamless execution and delivery of our bottling services.
What Will My Key Responsibilities Be?
Build and maintain strong, long-lasting client relationships
Assist the Business Development Manager by taking the lead point of contact for allocated customer accounts and/or allocated matters in other accounts
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify growth opportunities within existing accounts and develop strategic plans to achieve them
Prepare reports on account status, forecasts, and market trends
Working alongside Procurement and Finance departments to present commercial data in relation to sales.
Manage, build and develop CRM database
Collaborate with operations, planning, and technical teams to meet client expectations
Attend client meetings, industry events, and trade shows as required.
Participate in any other relevant projects as required by management
Values and Leadership
Our Values are the principles and standards that guide the way we do business. They sum up what our business stands for, influence our organisational culture, and drive how and why we do things. As a member of the team at Norbev, it is your responsibility to ensure that the Company Values are demonstrated in your behaviours allowing our business to grow and evolve without losing focus on what is important to it.
Nurture: We create an environment for success, take opportunities to be the best we can, and encourage each other to achieve our goals.
One: We work as one team in a positive manner, sharing knowledge and communicating with each other effectively and respectfully.
Responsible: We take ownership for our part in running our business. We take care of ourselves, each other, our equipment and our products, respect our environment and reduce waste.
Bold: We are resilient and embrace change. We are creative, courageous and flexible in our approach to problem solving.
Ethical: We do the right thing. We act with honesty, integrity and respect in everything we do and adhere to the standards expected of us.
Visionary: We are proactive in our drive for continuous improvement. We think strategically and plan for the future, guided by lean principles.
What Skills and Attributes Should I Have?
Proven experience as an Account Manager, Sales Executive, or similar role.
Experience within the FMCG or beverage industry would be advantageous.
Strong understanding of manufacturing or bottling processes would also be advantageous
Financial understanding
Excellent communication, negotiation, and interpersonal skills
Ability to manage multiple projects and clients simultaneously
Strategic thinker with a customer-focused mindset
Proficiency in CRM software and Microsoft Office Suite
Please note this is a office based role. Hybrid working is not available for this role.
No unsolicited CVs from agencies please
Skills:
Accuracy work under pressure Attention to detail Communication (written and verbal) IT Skills Excel Advanced pivot tables
Benefits:
learning and development free breakfast family friendly
